Testimonials for Quality 1st Basement Systems

I needed to solve the problem of a damp basement with an open drain system and inefficient sump pump. I first met with salesman Ron Michaels, who was very knowledgeable and really listened to my concerns. He put together a waterproofing plan to make my basement dry and keep within my budget. On the day the work was scheduled the crew led by Wilver Cardoza arrived on time, were professional and courteous and completed the work within the time frame I was given. During the recent wet weather the system seems to be working well and I am very happy that I no longer have that musty basement smell. I also wish to commend Juan Gonzalez for his patience and help in answering all my questions related to the job and ensuring I was fully satisfied with the work.

My service technician Sha'chon explained everything thoroughly and his work was efficient and timely. He showed up to my home on time and let me know exactly what work was being performed. He walked me thru the entire process and informed me that my sump pumps were working properly.

Our salesman Kenny was excellent. He knew his products and explained them in thoroughly at a level we could understand. The office staff was always very helpful and informative. They worked with me at every level and were pleasant whenever I spoke with them. The installation team were courteous and did a beautiful job. After cleanup, I couldn't even tell they were ever there!

I have always been pleased by your company. Everyone is professional & courteous.  I have used you in 2 homes and often mention you to those who have similar problems. Keep up the good work :)

Service Tech explained every detail of his work, very neat. Everything was left spotless in the areas he worked at.

Decided on you because of the good price and I liked Ian. We were very happy overall, and you can use us as a reference.

After relaying my concerns and reservations to our Salesperson Keith MacFarlane I am happy to say that all of my concerns were addressed and resolved to my satisfaction. I was and am quite happy with the quickness to satisfy me and to work with me in resolving my concerns, and in this I am very grateful. Keith has made the entire sales and purchase procedure a decent and easy process for us now.

Thank you for all your effort and kind consideration for setting not one, not two but three appointments so I could finally have the ability to have a very professional Consultation and thoughtful and quick written quote.    It was a pleasure to meet and work with you this early evening and I am very glad you kindly took my project seriously and worked so hard to get my site appointment so thoughtfully booked. Home selling and buying is very stressful and your Professional System Design Specialist expertise went a long way to ensure I may potentially have a situation fixed. You made my moving life and Real Estate needs better and I am for ever grateful. Thank you for being such an excellent Ambassador of definitely all things basementy. 

I got quotes from other companies for my flooded basement, but Quality 1st Basement Systems had the WaterGuard system and the best pricing. The installation team was clean and efficient and now my basement is dry!

I needed new basement windows and a basement drainage system. I found Quality 1st Basement Systems on the internet, and they had the best price and value. My salesman Dan McNally is the best and my installer Juan was great! 

After 3 years of putting off waterproofing our basement, we are so happy we decided to go with Quality 1st Basement Systems to get the job done right.  Our salesman was friendly and knowledgable, as was the installation crew!  We were particularly impressed in the promptness in calling us back the entire staff had.

Quality 1st Basement Systems did a great job with the installation of a sump pump in my house. The book provided with their estimate was very informative and their salesman John Schweitzer was very knowledgeable and professional. The company's quote for the work was comparable to another quote I received. I chose the company because I felt confident that the hardware they would install would be the best available. The installation, led by Wilver Cardoza, went quickly and smoothly. They did a great job of containing the dust with tarps and plastic covering. The work looks extremely professional. The hardware installed was exactly what i expected based on the book and quote. Very satisfied customer.

Quality 1st Basements has been my go-to company for various critical house projects - basement sump pump/french drains and garage floor stabilization. Jeff Pitek and the teamwork great, know exactly what they're doing, and finish the work on time. I will be working with them again.

Huge thank you to our representative Dane C and our job foreman Miguel A! We purchased a home and started taking on water during rain storms shortly after moving in. Dane C came out to assess our situation and suggested a custom perimeter trench, sump pump with a vapor barrier. Within 2 weeks Miguel A and his team were at our house and 8 hard hours later they completed full installation. We were amazed at how fast and thorough they were able to do the installation in one day. Extremely professional through and through. Looking forward to a good rain again - thank you, Miguel and Dane!

I called for maintenance of Sedona dehumidifiers. Ryan came on time and serviced both of my units. He explained each part of the process and provided pictures upon completion. Additionally, he repaired some of the vapor barriers in my crawl space. Overall the service was excellent and I would highly recommend this company.