Testimonials for Quality 1st Basement Systems

I had a pleasant experience with Quality 1st Basements. Our basement was flooded from Ida and Dane suggested what needs to be done since we have a floating basement. Dane, Wilver & the crew were very professional throughout the entire process. Wilber and his team arrived on time & reviewed the job before starting. Highly recommend this company. An amazing experience with them & the entire team was professional! Thank you Q1 basement, Dane, Wilver & team!! You’re the best!

We are very satisfied with the job you did, you have an extremely clean installation crew and a wonderful office staff.  You took a very stressful situation and brought me closure

I chose Quality 1st because the salesman was trustworthy, the computer provided a great demonstration, and all my emails and phone calls were returned promptly. The salesman explained the system and the products very well.

I am very satisfied with all of the job options that were offered to me. When i first made the appointment the scheduler was very pleasant, as well as the rest of the office staff. When Dan McNally came to my house he was very honest and straightforward in the information that he gave me. On the day of the installation, the guys were very good. They showed up on time, listened to my concerns, and fixed the issue. I was also happy that there was very little cleanup. Overall I am very pleased with the job done. Rather than destroying the old concrete walkways, Quality 1st Basement Systems came in and jacked them back into position. They were very high tech and fast. I will recommend Quality 1st to my friends, and if any problems arise in the future, they are the first people I will call.

Very satisfied! Andy was excellent, highly qualified, receptive and knowledgeable. Arturo, Omar and the rest of the crew were friendly and hard working. They were very receptive to my concerns. I hired Quality 1st because of reliability, throughout appointment telephone calls at every stage of process starting with Andy. They followed up and followed through. 

Hired quality for concrete raising. The staff was knowledgeable and on time. The only issue we had was that 2 small sections of my concrete were in a pinched area and would not come up to the height that I was told would be fixed. It was better but just not exactly what I wanted. Spoke to Kyle and they made it right. Would definitely hire again. Responsive and they get back to you. That's something many companies just don't do.

I first approached Quality 1st Basement Systems because I had a partially finished basement, but I live near water, so I wanted to be proactive and get a pump installed. I decided to go with Quality 1st because you get more then you expect every step of the way. Its all about service, and the customer. Overall, I am very satisfied with the company. I had a great experience with the staff when setting up my appointment and the salesmen when learning about the products. The installation crew was also outstanding, and was led by a professional foreman. I am very pleased with everything that happened, and I will definitely recommend Quality 1st to my friends and family.

I first had work done by Quality 1st Basement Systems back in 2010, and I have continued to be impressed by them. Every year the work that they do during the service appointments are excellent. I have recommended Quality 1st to many of my neighbors and my coworkers, and never once have I been disappointed. Good Job ! 

Technician seems to enjoy his job and knows what he is doing. Your Service Tech was courteous, Very friendly & work conscientious. was a pleasure to have him recommended to anybody. 

The technician was very professional. The service was performed well and I am happy with my decision on going with Tom Roman's Company, Quality 1st Basement Systems. 

Service manager and service tech (Sha' Con Kasey) and (Randy Halal) was patient and assisted with repair immediately. Very professional mannerism.

Jeff Pitek from Quality 1st Basement Systems came to our home to provide an estimate and take a look at our issues.  He was polite, professional, and offered us options that saved us thousands. His crew was able to repair the concrete around the pool better than new and it's ready for summer fun.  I would highly recommend their service to anyone.

The Foreman Sean Johnson did a great job. The crew was doing the job professionally and the job was done on time and looked great. Thank you!

Ryan was very professional and knowledgeable. He provided excellent service on the system installed in my home as well as provided options on how best to manage the issues I was dealing with. Would 100% recommend both Ryan and Quality 1st

Talking to Glen Z., he told me all the things you do and how you do it and I liked what I heard. Keep up the good work now!