Testimonials for Quality 1st Basement Systems

We are located in Englishtown, New Jersey.  Your employees worked in our home last Friday & left at 7:25 pm.  This is the third time they have come into our home to work.  Every time they workd in our home, they were courteous, polite, well mannered, clean, & above all very professional & did a great, great job from start to finish.  They truly are remarkable & I would highly recommend your company & your employees to anyone that I knew that was in need.  As a matter of fact, our electrician was here that day also working & he received a call; asking if he knew of a good comapny because the person calling had water in his basement.  He said, funny that you called me just now, because I'm at a house that is having work done as we speak.  We told him to call Quality 1st Basement Systems & we gave him Ken Peare's telephone number.  We can't say enough about your company.  From your sales representative, Ken Peare, to your work crew, they come in, get the job done & left a smile on our faces. Thank you so much.

After Hurricane Irene, I finally decided to do something about my flooding basement.  Your office staff was incredibly helpful, especially Juan and James and during my free estimate your salesperson was extremely professional.  The installation team that visited my home were capable, helpful and clean and made sure to leave my basement cleaner than when they came!

We found them through the internet. The installation crew was efficient, clean, and informative.

Quality First did a fantastic job on our foundation repair. Jack Huber was able to explain the entire process and was available when we had questions. The crew showed up on time and did all the work plus cleaning up. Although the work ended up being done outside versus inside as originally planned it was done correctly. We then passed township inspections. Highly recommend it, other companies' suggestions were not as thorough and did not address the complexity of the repair.  

Very good Company I purchased my home, which had a dehumidifier machine in the crawl space, and noticed this company Quality 1st basement for yearly service. I called for service and I’m very pleased with the quick and experience service I have received from them. I also would really appreciate Angela,the office personnel that has responded with the upmost respect and courtesy, when I needed repair service.

We were very satisfied with the job done. The installation crew, office staff and presentation were excellent. We decided to go with Quality 1st because of the Better Business Bureau and the presention. Inspector was extremely helpful and informative.

I am very satisfied with Quality 1st. My sales representative was very knowledgable, professional, and had a good powerpoint presentation. The office staff was friendly and had good customer relations. The installation team was diligent, cooperative and friendly. I chose Quality 1st because I liked the concept, and they were highly recommended by a friend.

Ian came to service our SaniDry unit and sump pump. He was friendly, respectful and thorough. He did a great job and I would welcome him back anytime. We were lucky to have him as our service-tech from this company!

My represenative and her presentation were very good, I liked the look of the flooring. Quality 1st Basement Systems has a great team of installers! They were on time and courteous.

I got quotes from other companies, but Quality 1st was the most honest, straight-forward, and knowledgeable. I wanted a contained, redunant system and they had what I needed.

Justin did a great job servicing our super sump this past weekend. He called in advance to let us know he was on his way, arrived on time, and was courteous, professional, and very neat. Troubleshot for root cause and clearly explained what was causing the pump issue. Justin presented several alternatives for correction and there was no pressure to choose among the options that best-suited the resolution of the challenge. He managed installation quickly and frankly, we didn't even notice he was here. At completion, all was in order and working great and he left the work area just as neat as he found it. Great work Justin! Look forward to next year's maintenance service...I definitely recommend Quality First for basement water management...great service, the solution works terrific and it's a great value for the spend. The techs are great too!

Justin did a great job servicing our super sump this past weekend.  He called in advance to let us know he was on his way, arrived on time and was courteous, professional and very neat.  Troubleshooted for root cause and clearly explained what was causing pump issue. He managed installation quickly and frankly, we didn't even notice he was here.  At completion, all was in order and working great and he left the work area just as neat as he found it.  Great work Justin! 

My salesman was no-nonsense and no-pressure, I am extremely satisfied. Quality 1st had the best price in the market.

Quality 1st did a great job at providing me with their excellent service and products. The office staff gave me a great first impression of the company and was delightful to speak with. The design specialist was a pleasure dealing with. I couldn't have asked for a better installation crew, they were very knowledgeable and did a super job!

It gives me great pleasure to compliment foreman Victor and his skills, craftsmanship and leadership of his crew. He as a foreman is a true hands on Craftsman handling any and all tasks involved most expertly actually leaving my home which had the word DEMOLITION on my contract in order to install Waterguard System to your existing Triple Safe Sump System looking better than when the work commenced.  Perhas when this individual is going to be assigned to the job the word DEMOLITION can be eliminated and existing original structures will be minimally removed for easy replacement to accommodate the system. My fully Paneled, Ceramic, Tiled floor almost looks like nothing was done and what actually had been removed is easily repaired and replaced by a layman or a very simple contractor assignment. As a leader of his Crew he is an excellent Manager, quiet, thoughtful, and you could see respected by his hardworking and efficient crew.  Perhaps Managers in other fields could take a lesson from him. I am exceptionally pleased with the final outcome of his work and the thought of security I will now have with this system. It goes without saying that your salesman Dan McNally who by now is a regular visitor to my basement has provided me with most efficient protection system. He is responsive in times of needs and able to provide me with the excellence of your service even in times when I am sure he is providing others the same excellence in widespread times of assistance required (NJ flooding).  I am sure he stretches himself quite thin on your behalf and it is most appreciated by me.