Testimonials for Quality 1st Basement Systems

Javier and the team were great.  They got right to work, minimized the disruption to my daily activity, told me exactly what to expect (It is noisy for a bit), and did a great job buttoning everything up at the end.  Well done.

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

I am very satisfied with the work installed by Quality 1st Basement Systems! My inspector Rick was very thorough and professional and the installation crew led by Juan was competent and efficient. Before contacting Quality 1st I had been thinking about having my basement waterproofed for about a year and a half. I researched other companies but chose to go with them because of their knowledgeable inspector, positive customer reviews, and informative promotional package.

The crew was hard working and courteous while the office staff was great and prompt to respond. I am very satisfied with the work that was done. It was a pleasant experience. Quality 1st was professional, trustworthy and should keep up the good work

I first used Quality 1st Basement Systems years ago for a water issue in my wet basement. They did a great job overall so I decided to use them for additional work. Kenny's presentation was very good. The office staff was great and the installation team was nice and responsive to all of my needs. I invested in an Ultra Sump 3 system (battery back up) so my basement will always be dry.

The sump pump that we had installed by Quality 1st Basement System years ago works flawlessly. That's why I recommended it to a neighbor who utilized you . Our home contractors are also very impressed!

Justin from Quality 1st Basement performed my yearly maintenance on our sump pump system. I appreciated that he was on time, very friendly, and willing to answer all of my questions about our system. I’m very impressed with the level of service at this company. We’ve had our sump pump systems for years and it has performed perfectly thanks to Quality 1st. I highly recommend them.

Justin from Quality First Basement did a fantastic job servicing my sump pumps. He and his coworker were both professional, timely, and knowledgeable. During this current state of the COVID -19 pandemic, it was a little nerve-wracking having someone come into our home but Quality 1st had masks and gloves on and did a great job cleaning up after the job was complete! Thanks again to Justin and Quality 1st for a job well done!

We're very satisfied with the job Quality 1st Basement Systems did at my home. We first heard about Quality 1st in an advertisement and liked the reviews that they had on Angies List. We loved our salesman, we had a water problem in the basement and he offered a solution! We had to change the date last minute and the office staff was very understanding. The installation went smoothly Jesus did a great job!  

I saw your ad in a church bulletin and spoke with a client of yours.  The presentation (by Michael Cucci) was very informative! The installation crew was courteous and the clean-up was good.

My experience with Quality 1st Basement Systems was perfect! My inspector Ken Peare was great, very knowledgeable and a great communicator. I had a good experience with the office staff, they were nice and answered all of my questions. I chose to go with Quality 1st because they came highly recommended by one of my neighbors and Ken was a great guy. I invested in having a sump pump, french drain and battery back up installed. The installation crew lead by Victor Leon did an amazing job, everything was installed in just one day.

After moving into my new house, I knew that I needed to get a new sump pump for the basement. There was no water leakage, but the pump definitely needed to be replaced. I had heard about Quality 1st Basement Systems because my daughter used them for work that she had for her house, and she highly recommended them. Quality 1st also had great reviews on Angie's list, so I decided to give them a call. I was very happy with how easy it was to set up an appointment, and I really enjoyed getting the informational book. I was really impressed with my salesman Jeff's presentation, and how professional he was. When it came time for the installation of my pump, the staff was courteous and knowledgeable, and the process went very smoothly. I am very satisfied with the work, and with Quality 1st Basement Systems.

Quality 1st Basements were extremely responsive and professional. I had a concern that my main sump pump had failed, called the company and they were able to send a technician out later that afternoon. Justin, the technician, took the time to explain everything to me in detail, laid out all my options, and installed everything with ease. Thanks to Quality 1st Basement for fixing our issue so quickly!

Inspector was a wonderful man; very knowledgeable and respectful.