Testimonials for Quality 1st Basement Systems

Great office staff, professional presentation and knowledgeable crew team to install.  5 stars.

Excellent work putting me into contact with Ian. He quickly answered any questions and was very friendly and helpful. The job was done excellently, with no debris left, all the mold scrubbed away, and the insulation looks great!

Thanks David, You were terrific. Couldn't ask for a more knowledgeable customer friendly technician.

My whole experience with this company was excellent. From planning with Mike to my 3 man crew that made it happen. Rich, Carlito, and Freddy were in touch every step of the way. They did an excellent job and finished a day early. They didn't cut any corners. They went above what was required and were courteous and kindly answered all of my questions. They were very knowledgeable. I would highly recommend them to anyone having basement issues. If not, you get what you pay for.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Crew arrived on time and explained the entire process in detail. All materials were removed and work area was cleaned. They did a full inspection of the crawl space area. Very satisfied with their work performance and recommendations.

Everything went well. Your workers are always wonderful.

Our specialist, John was very nice. He explained everything he was going to do under the house. He told us everything was dry and looking and running well. We were very pleased with our service.

Paul was very helpful and speaks very well. very professional

I am satisfied with the work done by Quality 1st in my basement. My design specialist was very nice and the installation team was knowledgeable. I never had a big water problem in the basement but wanted to do something before it got worse. I was referred to Quality 1st through a friend and chose their company because they had good quality. I invested in a battery back up system, in case the power ever goes out, I will stay have a working sump pump!

I am very satisfied with the work completed by Quality 1st Basement Systems. My inspector Kenny was professional and informative, he answered all of my questions. I had been thinking about waterproofing my basement for a year before calling Quality 1st. I ultimately chose to go with Quality 1st because of the price and value of their products. The installation crew led by Wilver was professional and got all the work done in just one day! I decided to invest in 2 sump pumps and a french drain system.

Great guy! Professional and knowledgeable. Did a great job cleaning the sum pumps. 

I hired quality 1st after looking at two other companies when the pilaster in my basement started leaking. Anthony Rozza came in, looked at my issue, and quoted me exactly what I needed. He did not attempt to oversell me more than I needed like one other company did or pressure me to sign right away. The quote fits my budget and schedule. The crew arrived at the tail end of the afternoon time window and finished the job quickly. Overall: I would hire them again.

Will and the team with Quality 1st were knowledgeable, informative and took their time to review and meet the needs for our project. They installed a sump pump system with minimal disruption to our finished basement and were clean, thorough, and professional at all times. We are very satisfied with both the quality and service received as well as the value! Highly recommend!! Thank you!!

Quality1st Basement installed a new sump pump with battery backup for me a number of years ago.  I continue to have my system checked each year and I am very happy to know that my sump pump will continue to perform and save my finished basement from any unforeseen flooding event.  The service professional, Andrew, was prompt and courteous.  This company was recommended to me and I highly recommend their services.  Thank you.