Testimonials for Quality 1st Basement Systems

First of all, I want to tell you that we are over the moon with the work you did.  Your solution was perfect and it totally transformed the place.  It is so dry and comfortable and a place where everyone wants to hang out again! So thank you.   Secondly, our family had a TREMENDOUS holiday weekend…..thanks to this company!

Everything seems to be going well. Seeing no water issues and crawl space area looks great.

My previous attempt to resolve my water problem failed, so my neighbors recommended I go to Quality 1st. The salesman was excellent, the crew was very professional, and now my basement is dry and finally fixed.

Quality 1st basement systems has very knowledgeable and helpful workers. I am a very satisfied customer.

Sha'Chon came out to service the pump that was installed by the previous home owner.  He took his time to explain everything to me, as I am a new home owner.  He was very patient, very honest, and extremely knowledgeable.  After our discussion, I decided to replace the pump, battery and battery backup, as they were older and we have a very high water table near the house with active sump drainage throughout the day.  His team arrived on the scheduled day on time, did their work and were very professional.

I first approached Quality 1st Basement Systems because the house that I was interested in buying had a lot of water damage to the crawl space. After getting Quality 1st's number from my home inspector, I decided to give them a call. I was very happy with how easy it was to get in touch with the office, and set up an appointment. When the salesman came out, he was very professional, and knew how to solve my problem. The installation crew was also very good, and fixed my crawl space. Overall I am very satisfied with Quality 1st, and I am happy with my new waterproofed crawl space.

Service is very professional. Great Service. 

A truly professional company. Service was completely reliable. Workers were very courteous and informative. While I dreaded this process, I felt amazingly happy when it was done. Plus, the mess was minimal. They cleaned up after themselves perfectly. A+

Nick came to do an annual service and to check on a non-functioning dehumidifier. He called with an estimated time of arrival, arrived on time, performed all of the work, and communicated with me throughout.

They took the time to teach us about our problem & they seemed to hold our best interests for a solution.

Went with you for the warranty, but very happy with the professionalism and efficiency

They show up when they say and work hard until the job is done. The install crew was great. Robert, Paul, Jesse, and Joe are the kind of workers you want on your job - professional, polite, and hardworking. I would recommend this company to anyone needing crawlspace work done.

Our experience with the office staff was good. The installation was very neat and professional and the crew did a good job. We are very satisfied with this job.

Quality 1st Basement customer care/services are excellent. As a new home buyer, I will definitely recommend this company to others. They expedited a service tech "Justin" to fix a problem. Unfortunately, some items needed to be replaced however Justin advised he had the replacement parts inside the van and would be able to start right away. This is true customer service most companies would have you wait or order parts but Justin advised they keep their vehicles stock so there isn't any delay for repair. Justin also indicated we can request him for future services since we are happy with his services. I have worked in customer service and happy to see this company practice making customers completely satisfied. Five Stars