Testimonials for Quality 1st Basement Systems

The service rep, John, explained everything so that I could understand it. He was professional and polite. I look forward to the work being done.

I called a bunch of companies but they were the only ones who responded.   I went with them and they seemed okay.  I gave them a down payment but they haven’t started yet.  I think they are just a busy company because I had to wait three weeks before anyone could come out. Waterproofed, encapsulated and installed "the turtle," a means of ingress and egress to the crawl space.  The project included a sump pump and dehumidifier.  Small stone was applied to the ground as the first layer, then a type of foam board, finishing with a tough, white plastic.  The entire perimetry was fitted with pipe leading to the sump pump which will pump water out of the crawl space to a drain which leads water away from the house.  I also chose to have a dehumidifier installed so that I could use the area for storage. The crawl space is now clean and dry.  The work was completed quickly and professionally.  I am happy with the job that was done.  It was expensive and, of course, I wish it was a bit cheaper but  I am pleased with the work this company did.  Also, I had a question after installation and their customer service representative was helpful and polite. 

Waterproofed, encapsulated and installed "the turtle," a means of ingress and egress to the crawl space.  The project included a sump pump and dehumidifier.  Small stone was applied to the ground as the first layer, then a type of foam board, finishing with a tough, white plastic.  The entire perimetry was fitted with pipe leading to the sump pump which will pump water out of the crawl space to a drain which leads water away from the house.  I also chose to have a dehumidifier installed so that I could use the area for storage. The crawl space is now clean and dry.  The work was completed quickly and professionally.  I am happy with the job that was done.  It was expensive and, of course, I wish it was a bit cheaper but  I am pleased with the work this company did.  Also, I had a question after installation and their customer service representative was helpful and polite.

We thought about doing this for two months are are very satisfied with everything now that we had it done. The office was very thorough, cordial and efficent. The guys who did the work were super. We got multiple quotes from multiple contractors. We heard about you on line and thought about it for two months, but like we said are very satisfied. 

I am very satisfied with the job Quality 1st did at my home. They waterproofed both my basement and crawlspace. My inspector John did a good job at explaining all of my options and the products. The office staff and installation team was very helpful and professional. I chose to go with Quality 1st because of the recommendations I saw on Ron Hazelton's and Bob Villa's website.

The service techs very professional, knowledgeble + courteous. They deserve a bonus. 

JC was professional and helpful in making sure that I received the system I needed for my home. Jonathan was very helpful and concerned that my home was serviced properly. Jonathan and his crew are hard workers. I highly recommend Quality 1st. I would give them 6 stars if I could. Thanks, guys for the great job you did today. Thank you, JC for being attentive to the work to be done and helping me with my home.

Your foreman on the job was very helpful in explaining the work and listening!

My experience with the office staff was excellent. The installation crew, inspector and presentation were very professional. Overall, I am very satisfied with the job done.

My experience with the office staff was excellent. The installation was very neat and professional and the crew did an excellent job. I am very satisfied with this job.

Our basement was a mess and we were referred to this company. Working with them has been a pleasure. I mainly worked with Frank and Ian who went above and beyond to make sure everything was working properly. Their expertise in waterproofing and making sure everything is what the client wants is commendable. I can't emphasize enough how professional and NICE they both are. Frank and Ian are the BEST!! You are lucky to have them as employees.

"Joe called this morning telling me how wonderful Brett was. He could not make it to the appointment, but his wife did and she was just thrilled with Brett. She said that he was very thorough and they can't wait to start the project. As Joe said, she is walking on cloud 9!"

My experience with the office staff was very good. The installation was done in a neat and professional manner. The job was done properly and the installers were considerate.

My experience with the office staff was very good. The installation was very professional and the crew were very hardworking. I am very satisfied with this job.

My experience with the office staff was very good, they were very helpful. The installation crew were excelled and the installation was neat and professional.