Testimonials for Quality 1st Basement Systems

This was my second time choosing Quality 1st to do a major job, this time to drain, grade, and encapsulate my large and damp crawl space, and once again they did a quality job. Ruben and his team arrived on time, and they were all friendly and hard working. When they finished, Juan made sure I understood everything that had been done and installed and was patient with my questions. A few days later, when something needed adjusting in the pump to eliminate vibration noise, Justin was sent out promptly. He was also on time and friendly, and extremely knowledgeable, quickly identifying and fixing the problem. I would have no hesitation in recommending Quality 1st to anyone else.

Michael was sent out to diagnose and fix a problem with my ultrasump system,.  He arrived on time, and I was impressed by his friendliness, expertise and professionalism.  He identified the problem and was creative in solving it.  In addition, he took the time to ensure that I understood what had caused the glitch, and what was done about it.  When he left, I understood a great deal more about the pump system than before.  I highly recommend Michael as a technician.  

Esau and the team arrived within the time frame given. They were all mindful and respectful of the property. Esau explained everything completely and clearly. The whole team was nice and courteous, they allowed me to watch the process, and utilized what they needed to get the job done as quickly as possible with great effort. I am very happy with their overall performance and the product. I definitely recommend Esau and the team as well as Quality 1st and the projects and services they offer. Thank you!

What was your experience with your System Design Specialist Ian? "Very professional, very courteous, he was very knowledgeable and filled me in on everything I needed to know." Is there anything you'd like to say about the company? "I recommend them highly, I've been using the CleanSpace now for six years and it's worked beautifully."

I would recommend their team time and time again for their services. Thanks so much and look forward to continuing the relationship!

We found them by going to the internet. The installation crew was very responsive, hard-working, and efficient.

I was very pleased with the crew and the work, especially the cleanup.�  They also helped me by hauling off no longer needed wooden platforms and an old laundry sink.�  Jeff was very helpful with his sales presentation, he was professional and had a quality product.�  I recommended the company to my neighbors and showed them the work.

I first approached Quality 1st Basement Systems because my basement was damp and moldy. My basement had a pit, but no sump pump, and it was getting hard to take care of. When I called the office, the staff answered all of my questions, and explained the time and the details of the job. The saleswomen Jessica also had a good presentation, and took the time to meet with me a few times before the work began. When it came time for the installation, the team was great! I was especially impressed with Juan Garcia and his exceptional and thorough work that he provided. Overall Quality 1st Basement Systems was a joy to work with, and I am very satisfied with the whole process.

Quality 1st is a company that truly goes above and beyond to satisfy the customer. If you're interested in getting this type of work, do not hesitate to give them a call. I chose Quality 1st to do the work on my basement because of their high BBB rating and the knowledgeable and non-aggressive sales tactics. It was a pleasure to deal with the installation crew because they were very polite and professional, also they did an excellent job at cleaning up when they were finished.

Patrick was wonderful! Really knew his stuff and was great to work with. Hope we have the pleasure to work with him next year.

Quality 1st Basement Systems did an excellent job lifting the sunken concrete around my pool! If you're having concrete lifted, look no further, this is the company you want to use! Ash and Estuardo were professional, and friendly, and did an excellent job!

John S. was excellent I am very satisfied with the work completed by the installation crew at Quality 1st Basement Systems. I chose Quality 1st because of the warranty on their work and John's good workmanship. The office staff was excellent they helped answer my initial questions.

We are very satisfied with the job. Andrew provided a detailed description of the process and answered all questions. 

Excellent, excellent, excellent.

I was very pleased with my unit and service. Lawrence was very professional and explained how the unit works and the installation process. I would recommend them to all my friends and family.