Testimonials for Quality 1st Basement Systems

I was truly impressed with your inspector's presentation. It was outstanding! Your crew was hard working and I am very satisfied with the results.

We chose this company over our other estimates due to the straightforward presentation of the work expected to be done. Ian and Elliot were both professional and competent, and the installers were hard-working, friendly guys. You can use me as a reference anytime.

We chose your company due to the inspectors presentation.  It was outstanding! No issues with the office staff, and the crew was extremely hard working. Very satisfied overall.

We didn't need to comparison shop, your solutions sounded good to us! We've been over this, but in all our experiences with your company, everyone was very nice!

Thank you again for the great job!

The service was excellent and the gentleman who came was very polite and courteous and professional. Thank you.

I am very happy doing business with this company and have found each tech that I have dealt with to be courteous, knowledgeable, professional, and hardworking going beyond expectations. Thank you. The techs really are what gives the customer confidence and are responsible for the company's reputation.

The call went great!

Everything went smoothly and I was given useful additional information on my system.

The salesperson Ryan took the time to explain all the products that would be used to repair my crawl space. Very professional and supportive through the process.

Experienced installers. Done neat and professionally. Product features were outstanding.

The sales representative from Quality 1st Basement Systems was very knowledgeable.  We felt comfortable after our meeting. Prior to this we had thought about this project for 4 or 5 years.  Each time I spoke with someone in the office they were friendly and helpful. I found Quality 1st Basement Systems on the internet and we selected them after receiving other estimates. Their price seemed fair and I felt I got an honest assesment. 

I got quotes from other companies but chose Quality 1st because of the type of waterproofing system Jeff offered, lifetime warranty, and financing ability. I can't say enough kudos for Jesus and his team. Everyone was very knowledgeable and accommodating. 

Collin Peare was fantastic. He was unable to schedule a visit with his regular technicians and since this situation was a bit of an emergency, Collin generously offered to come out to our house himself. Great customer service!

I had a WaterGuard drain system and new sump pump installed in my unfinished basement, and am extremely pleased that I chose Quality 1st to do the work. Juan and his team arrived on time, and they were all friendly and hard working. When they finished the job, Juan made sure I understood the new system and was patient with my questions. A few days later, when something needed adjusting in the pump to eliminate vibration noise, Justin was sent out promptly. He was also very friendly and knowledgeable, quickly finding and fixing the problem. I also want to give a "shout out" to the booklet that arrived by FedEx before the work was done -- "Dry Basement Science" -- which is full of great information (and is quite entertaining to read). Thumbs-up to Quality 1st, I would recommend them.