Testimonials for Systèmes Sous-sol Québec

Very satisfied with work, installation crew was very polite and clean. The office staff was great and the Sales man and his representatives were also very polite and informative.

- Q: How satsified are you with the job we did for you? A: Very satisifed - Q: What did you think of our installation crew? A: They worked well together, each knows their responsibilities - Q: How was the experience you had with our office staff? A: Very good, always polite and helpful - Q: What are your thoughts on our salesman and his presentation? A: Very good, explained the system accurately. - Q: Was the cleanup satisfactory? A: Yes, surprisingly clean considering the amount of debris generated. - Q: May we use you as a reference? A: Yes - Q: Overall, what were the top one or two reasons you hired us instead of another company? A: You had the best system available

Q:  How satisfied are you with the job we did for you ? A: Yes ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Great ;     Q : What are your thoughts on our salesman and his presentation ?  A: Good job ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Reputation. I checked your references ;          

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The presentation by your sales representative ;     Comments :  I really appreciated the honesty shown by the representative who allowed me to cancel the original contract and it was a city pipe causing my problem. He was very kind and professional.  

The specialist I met with was Eric Coulombe, and he was excellent. He listened to me, answered my questions and took the time to explain a few things and was very patient.  I greatly appreciated his time and help.

Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Hard working ;     Q : How was the experience you had with our office staff ?   A: Great job ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Local and great guarantee ;     Comments :  Great service. The team came late in the day and stayed until the job was done. Excellent work ethic.  

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Good, worked well ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Good, Helpful ;     Q : Was the cleanup satisfactory ?   A: Very ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Had what we needed, quick service, no pressure ;     Comments :  Satisfied with the system and may expand to other features soon.  

  Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Good guys ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The system was superior ;    

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Fine ;     Q : How was the experience you had with our office staff ?   A: No complaints ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very thorough detail, oriented and knowledgeable ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The concept of this system, the warranty, the price compared to a french drain, your list of references ;    

Q:  How satisfied are you with the job we did for you ? A: We were very satisfied ;     Q : What did you think of our installation crew ?  A: They were very hardworking and courtious ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Clear and Informative ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The variety of products your company offers and the competative price ;     Comments :  For added confidence in the system, we get an annual cleaning and check-up.  

I contacted Systemes Sous-sol in April/2021 via the internet and quickly received a reply from their office in Laval through which I booked a free inspection and estimate with Jerry Evangelatos, System Design Specialist for April 5th, 2021.  Mr. Evangelatos drove to Wakefield, Quebec and sat down with me to fully explain the "Dry basement solution". His presentation was clear and precise and provided full details of the systems, the cost, the time for the work. the lifetime guarantee and the preparations required. I had read the complete booklet sent to me earlier but Jerry showed me an additional video of the work to be done and with all of this information. I was able to make a decision immediately after I fully understood this system. He was able to give me the date of April 29 for the installation.  Later, I received a call from Valerie, who was pleasant, professional and enthusiastic and who offered me an earlier date. After confirmation with my plumber, I was able to accept this new appointment.  On Tuesday, April 19th, two company employees arrived, having called me to inform me when they could get here. I was very impressed with the friendliness and professional manner of Felix, who was obviously perfect bilingual, very competent and very comfortable with people. When he and his fellow Worker, Quan, arrived, they spent some time with me in the basement going over the work that would be done, the estimated time it would take and offered to respond to any questions. Felix reviewed the contract I had signed with Jerry and then set about their work.  I have never seen two men so motivated, so knowledgeable and so willing to do this job as efficiently and carefully as possible. They were both respectful of me and my home and did their work with as little disruption as possible. They worked as a team and obviously knew what needed to be done and how the best to do it. Felix kept me informed with regard to their progress and always asked whenever he needed to use an indoor plug or whatever. I have already spoken to friends and neighbors about the quality of the workmanship and the integrity that both Felix and Quan demonstrated throughout the 3 days here in my home. They worked together tirelessly and rarely if ever stopped for breaks.  Felix was extremely professional and knowledgeable and though, obviously in charge, treated his coworker with respect at all times. Quan worked comfortably alongside Felix, and both of them worked with amazing strength and speed and wasted no time in bringing the job to completion in a timely manner.  I have never been so impressed by two young men who are obviously both loyal employees, promote their products with confidence and respect and are wonderful ambassadors for your company and worthy of my respect and admiration.  I compliment the entire company on its successful completion of this contract.  Sincerely,   

Yes, we were very impressed with Systèmes Sous Sol’ professionalism, the letter beforehand outlining our responsibilities, precautions to be taken, etc. The book you sent ahead of time to help us know the company, possible solutions to the issues homeowners face was very well done. As a former graphics designer, I was impressed. It’s pretty scary when as a homeowner you experience leaks in your home (small or large) and companies you call for quotes don’t respond, yet you can’t move forward as was our case. The laundry room and adjoining bathroom are in their original state (53 yrs.old) needing to be renovated but having to deal with water infiltration every few years. Hi again, I forgot to mention the prompt service we received from Sam. When I had questions, he responded very quickly. He phoned us the night before and that morning too because he was going to be a bit late. He did a great job! Now we can move forward knowing that the problem was resolved thanks to your company.

we are VERY happy!!! they did a Superb job!!! thank you!!!! :) (as see on facebook https://www.facebook.com/pages/Basement-Systems-Quebec-Syst%C3%A8mes-Sous-sols-Qu%C3%A9bec/195007667183181?sk=reviews )

Very good job, they were wonderful and very helpful. The salesman and his presentation was great.

Q:  How satisfied are you with the job we did for you ? A: Very good ;     Q : What did you think of our installation crew ?  A: A ok ;     Q : How was the experience you had with our office staff ?   A: Wonderful, Very helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Great ;     Q : Was the cleanup satisfactory ?   A: I guess I am too particular ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: My son had the same work done, only he lives in the U.S and found your site on the internet. Same company ;