Testimonials for Quality 1st Basement Systems

Your staff is always pleasant, thorough and overtime.

Your Staff is always pleasant, thorough and on-time 

My sump system died on the eve of a storm. Kyle (a Mgr.) came within an hour and took care of everything.  It was a fairly involved job, requiring new pumps, new PVC, new battery.  The job was completed in a couple of hours to my satisfaction.  Kyle's care and professionalism were exemplary.  Quality First was, once again, responsive and reliable.

I was first interested in getting a sump pump installed because I had water coming through one side of my basement after heavy rain, even though I could not see any cracks. After reference from a friend, I decided to go with Quality 1st to do the work, and I was not disappointed. I was very impressed by how professional and helpful to our needs the salesman was, and how courteous and professional the installation crew was. The cleanup was also done really well, and I am totally satisfied with the company. Now I will be the one to recommend Quality 1st to my friends and family.

Service was very good! My service tenchician is a great guy and very knowledable. Id have him work for me! 

Amazing company & highly recommend to anyone having issues with water in their basement. Jonathan S. was extremely knowledgeable and walked us through the entire process. The installation team was phenomenal and extremely hard working. Great experience and couldn’t be happier with the results. Thanks again, Quality 1st!!

Quality 1st Basement Systems has great employees like JC and Luis!! I called 2 other companies not great feedback. Quality 1st is trustworthy, reliable, and their customer service is outstanding! We trust in Quality 1st. Thank you, JC and Luis! We will use Quality 1st for finishing our basement and we can’t wait!

Wish I knew about your firm years ago.  Your systems alleviated the musty smell in my home.  THANKS!!

Quality 1st Basement systems has a very professional installation crew and did a top-notch job on my basement. I chose this company because the salesman gave me a quote on the spot, acquired professional sales materials, and made it an easy sale.

The salesman was very fast and efficient with his presentation. I am very impressed with Quality 1st Basement Systems.

After purchasing my home in Freehold, I decided to have my old sub pump inspected by professionals. The pump would discharge water about 6 times a day! I knew something was wrong. Steve R. from Quality 1st Basements and I discussed several water mitigations options. Steve was super knowledgeable and direct about their products. I felt like he understood my concerns, and he made sure I was comfortable with everything we discussed. I was confident that we came up with the perfect plan to address all my needs. After the proposal was complete, Luis and his team did a great job with the installation. My new pump discharges now maybe once a day!  I now have the peace of mind I was looking for. Thanks again.

Eric was extremely professional, knowledgeable, and evaluated and gave us a few honest options to address our issues. very happy with the company and with Eric's service overall. Highly recommend it.

I had been looking to fix my sinking sidewalk for three to four years. My friend posted a video on Facebook about PolyLEVEL. I called for an estimate and my salesman John was professional, personable and honest. Removal and replacement of the concrete was at least twice the money as PolyLEVEL. The installation team was excellent and I am completely satisfied with the job done.

I am writing to recognize one of your employees, specifically Randy Halal, System Design Specialist. Mr. Halal serviced our system on July 24, 2017. He was punctual (calling ahead of time), very professional and very courteous. He was extremely knowledgeable with the system and explained all service and/or repairs that he made. 

Your serviceman Randy Halal was courteous and very professional.