Testimonials for Quality 1st Basement Systems

We first approached Quality 1st Basement Systems because we were having problems with our crawl space and we were interested in getting The Turtl crawl space access system installed. We were very happy when the inspector first came out. They were very knowledgeable and professional, and were able to tell us what we actually needed for our crawl space. They were even able to help us make the decision to waterproof our crawl space as well as install the Turtl. When it came time for the installation, we were happy with the high quality of work that they performed. Our crawl space looks brand new and is totally water proof!

I am very satisfied with the job you did. Great job! Your salesman was honest professional and comfortable to do business with. The office staff was great and the installation team was the best. I felt secure they would do a wonderful job. They presented themselves well. I was not disappointed!

When I was made aware of Quality First Basement Company, I was impressed right from the beginning. Within 10 hours a representative, Jack Huber came to my home and he checked out my basement and said that I need waterproofing. He explained everything to me and showed me all of the steps of this process on a computer.I just wanted to say that Quality First did a fantastic job on my basement waterproofing. The team of Delphino, Rodney, and Javier was wonderful. They were very professional and they explained everything to me as they were completing the job. They cleaned up all of the garbage and they left nothing on my property. They should be commended for a job well done. I already recommended your company to other friends of mine. I was impressed that they called me for a follow-up phone conversation after the completion of the job. Thank you!!

Our Quality 1st rep, Matt, was available throughout our project. He was responsive, caring, and able to accommodate the changes in the project on short notice. The crew led by Luis was efficient, punctual, knowledgeable, hardworking, and polite. On the office side, Angela, reached out for scheduling, feedback, and provided invoices as each stage were completed. We are pleased that Quality 1st was a part of our restoration story. Special thanks to the rest of the crew - Ricardo, Miguel, Daniel, Jimmie, and Sal. Sincerely, Valerie Young on behalf of Emanuel Baptist Church

My nephew first recommended me to Quality 1st when I realized that I had water in my basement and needed a quick solution. My salesman did a great job on his presentation and helping me understand all of the products and services offered. The installation crew led by Wilver did a good job they were neat and clean. I did research with other companies but their availability and speedy response helped me make the right decision.

Kyle was thorough in explaining the maintenance process, the condition of the pump and the remaining life on the battery. He did a very good job.

Very accommodating to finding a date to do the job. The guys that came and did the work did a great job and finished it quickly. Would highly recommend them!

I chose Quality 1st because their salesman's presentation and materials were great and told me everything I needed to know. The pricing was in my budget and the installation went great.

We just purchased our home and discovered the crawlspace was in need of attention. We did not want to put money into the home and have a damp, moldy space lurking below. We got in touch with Quality 1st Basement systems. They sent Steve Ventriglio out to access the crawlspace. Steve called to verify the appt and make sure we received the very informative information packet he sent us. Upon his on-time arrival and inspection, he presented a proposal and we decided to insulate and encapsulate. We finalized the paperwork in our house with Steve, he had a date for the install while he was there and we felt really comfortable with the process. Then we got a call from the office to confirm the install the day before, the crew called on the way that morning, arrived on time, worked neatly and cleanly updating me along the way. When finished I was very impressed and happy I chose Quality 1st basements.

I would personally like to thank Ryan Santaliz who performed the yearly service for my sump pump and french drain system, which was installed by Quality 1st Basement Systems.  Ryan called prior to my appointment and arrived on time at my house.  He explained everything that would be completed during the service call and provided me updates throughout the process.  Even though it was pouring rain while Ryan was here, he meticulously checked the entire system, both inside and outside my house.  After completing the service, Ryan reviewed his findings with me and made sure my system was working properly and would be ready for any future rainfall. Ryan was professional, personable, honest, and he was respectful to me and my property.  I will definitely request Ryan for my next service call.

Just got my basement done by two great professionals. Makes the money spent all worth it. Luis Aguirre and Jaime were great, got here on time, explained to me every step and process, and cleaned up everything. Definitely recommend this company to whoever is looking to address water issues in their basements.

We were very pleased and would be happy to talk to anyone

Quality 1st Basement Systems was recommended to us by a friend. The main reason why we hired this company was because of the recommendation we received. I was satisfied with the clean up and the crew was very professional. The salesman also had an excellent presentation and the office staff was great. We were pleased with the job as a whole.

Quality 1st does amazing work! We are very satisfied with the work completed. Our inspector Rick was great he answered all of our questions and did not leave until we understood everything! We decided to waterproof the basement because we had just moved in and thought it was the best thing to do. When setting my appointment the office staff answered all of my questions and always gave call backs when needed. The installation crew was super professional and they cleaned up everything before leaving. Before deciding to go with Quality 1st we got quotes from 3 other companies but then quickly realized that they had the best system.

Michael and the team at quality basement was extremely professional and thorough in the details they provided to help me understand the issue and how it was being resolved. There were no point during the process that I felt pressured To make a decision to start the work or sign any contracts. I was given the time and space to make my own decision after being provided with all the information needed. The crew that did the work was extremely professional and kept everything very clean without making a huge mess even though it was a big project. Would definitely recommend since their work does come with a lifetime guarantee as well! A+ for Quality 1st basement!