Testimonials for Thrasher Foundation Repair

Anthony was very professional and set high on my list out of home service calls.  He explained things in a way I could understand and explained the pros & cons.  He went above and beyond my expectations by actually repairing cracks, instead of only giving me an estimate.  I feel completely comfortable if Anthony or Thrasher were needed again.  I was very satisfied and impressed with Anthony's knowledge and customer service.  Thank you!

Your representatives presentation was great, but the book you sent in advance is what I really found helpful.  You products were the best I could find.  Overall it was an excellent job.  I wish other contractors would follow your approach.

Our sales rep, Kyle, arrived a few minutes early and carefully listened to the vague problems we've had with our basement leaking over several years.  He was very thorough in answering our questions and was able to give specific reasons for those vague problems. He gave us a detailed plan for how to alleviate our water problems.  We are confident that the solution provided will thorougly waterproof our basement.

It went very well. These guys were so professional. They protected everything in the house and kept all the dust contained. I'm super happy about it. They cleaned and picked up. They did the job outside very well, they did it perfect, I have no complaints.

I am so happy with how efficient the crews were and how painless it was! 

I'm so glad to know that I had this project. I'm done with dealing with water getting in all thanks to Thrasher. Thank you! 

An estimate was set up very easily and a solution was proposed.  It was nice to see a price that could fit within our budget, especially with the financing plan. Bob (sales rep) was very friendly, courteous and very patient in explaining and answering the many questions we had. Excellent!

The price was affordable and we were amazed how organized the crew was.  The clean-up was spectacular- I was impressed.

We are very please with the job Mel and his crew did at our house. They were prompt & arrived when they said they would. Mel estimated 3-4 hours to complete the job. They were done will in advance of that. The crew was courteous, neat and clean. I would definitely recommend Mel and his crew to other customers. Thank you Thrasher!!

Every time it rained we had water in our basement. We knew Thrasher had a great reputation so we picked them to fix our problem.  They gave us a fair price, expert customer service and worked with us in a professional way we've never seen in other companies.  Felipe and his crew did an outstanding job.  So clean and professional.  When they were through you couldn't even tell they had been in our basement other than the obvious work they did.  He explained everything to me after they were done.

I had a good experience visiting with Joel (sale rep). He explained all the steps to the final results clearly.  He guided me to make decisions that were a fit for my remodeling. 

I wanted to write and say Thank you!  We purchased a house that has a Thrasher system in it, and since we’ve moved in since February there have been two representatives out.  Both were very friendly and very knowledgeable.  The first came out and helped explain the system we have and answered any questions or concerns.  He checked to make sure our sump pump was working.  The second (Kyle) came out because I had a leak in the basement ceiling.  Although the issue had nothing to do with your system, Kyle did everything he could to help me find a reason why there was a leak.  He even offered to help me pull some drywall down to see what was causing it.  Every single interaction I’ve had with you guys has been a good one!  Whether it is on the phone or a field rep, they have always showed concern and have been very pleasant to deal with.  I will need a new sump pump and dehumidifier soon, and when the time comes Thrasher will be the only one I go to.  Thanks again and keep it up, because people/companies like you are hard to come by.

We had cracks in the basement block walls.  Thrasher had a quick and painless fix to the problem. Nowhere near as bad as we were expecting!

I am extremely pleased with the overall work. I have not had any water in the church since the work was done! 

Mike Spencer, Thrasher's System Design Specialist, has been great, above and beyond great customer service!  Mike spent 2 hours here when he did the estimate and came back when I was a bit worried about a pipe showing.  He is now totally taking care of the problem and fixing it himself.  Some of the best customer service I have experienced.  The guys that did the install were great too, very fast workers!