Testimonials for Quality 1st Basement Systems

Kim is fan.tas.tic. She was on time and listened to all my questions. She provided me with exactly what I needed!

My husband and I used Quality 1st Basement Systems at a prior home and were satisfied with the job done. We hired Quality 1st Basement Systems because of their no pressure sales team that didn't try to sell us extras we didn't want. The sales team answered all of our questions and was very polite and efficient.

He was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, he was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.

Very helpful, very courteous, very professional!

We found them by our mailer. Our experience with the office staff was terrific. The installation crew was wonderful and patient.

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Dane helped me and was great he waterproofed my basement and it stayed dry through this whole storm!! I recommend their quality 1st to all my friends!

Could not be happier with the promptness and quality of service

The team completed the work last week and I wanted to express how impressed my wife was with the whole team. I didn't get to meet them but they were very professional, hardworking, and showed a lot of pride in their work!

The company game me a number of options on how to waterproof my crawlspace. The salesman wasn't pushy and layed it all out while educating me. It's great not getting dirty when I have to go down there. Everything was great!

Mike as he is a very kind and informed representative of your company.

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

My experience on the phone was great. Cheyanne was pleasant and professional.

no complaints, did a great job