Testimonials for Quality 1st Basement Systems

My experience with the staff was excellent. The installation was very neat and done professionally, and the crew was very good. I am very satisfied with this job.

Lawrence’s profile is not up yet, but I wanted to give you feedback to post. He and his crew were simply amazing. They were on time, neat, clean, informative and just very professional. So many times people just do a job and don’t care, Lawrence and his crew made 100% sure I was satisfied with the job and fully explained everything they did in a very easy to understand process. I have used this company for many many years and for several services and you guys simply rock! Again, Lawrence was a pleasure to work with and I understand he is a new supervisor…simply put…great call by Dan to put Lawrence in that position. If you ever need a reference, please feel free to use me. It would be my pleasure.

The techs did a fantastic job, starting with Matt, our salesman. The job looks great and our basement is dry!!!

The maintenance went great as it always does!

Our recent visit with Jerry went great! Arrived on time in our service window and after serving our system discussed with me his observations. Appreciate his thoroughness.

I couldn't be more pleased. I have a dry basement and your crew top to bottom did a great job. Our new sump works like a charm. I've already recommended you to a neighbor.

Andrew Gagliairdi was very personable and professional. The presentation was informative and I had no questions about the process after the presentation was completed. The Insulation Team worked very well together. We received one of your flyers in the mail the day after I decided something needed to be done about the problem. More importantly was the representation given by Mr. Gagliaird.

Design Specialist was wonderful and very helpful. 

The crew called ahead and showed up on time. They worked tirelessly in 90 + degree temperatures until the job was completed. Everything was explained to me and they left my place very neat! Wilbur and his crew are top-notch!

Quality First Basement work is exceptional. The technician was knowledgeable and answered all my questions. He performed all the work and provided recommendations and pricing to enhance my home and the sump pump systems they installed in December 2021. Definitely recommend Quality 1st! Awesome job.

My main reason for writing was that Charlie not only pointed out to me that a battery backup was not only necessary, but he had one on the truck and did it while he was here....as far as stars are concerned he is more than "5 STARS"!!!!!   He even offered to put me on a calling list so I do not forget to change the filter in six months...what a great young man you have on your team!!!

Our installation was done in a very neat and professional manner. The crew was very polite, neat and efficient and the inspector was very good.

The young men were neat, quiet and quick. I was expecting a longer process but things went well!

Our friend was very happy with the work Quality 1st did for her, she recommended the company very highly. The young man who dug the trench on the lawn did an excellent job, they cleaned up in the basement very nice. They were a great team. The salesman was very knowledgeable and the installation team was friendly.

I am very satisfied with the work completed by Quality 1st Basement Systems! My representative did a good job with his presentation it was very informative. I had been thinking about getting the basement waterproofed 4 months after we moved in. The installation team worked very well together. I chose to go with Quality 1st because they had a great price and service.