Testimonials for Quality 1st Basement Systems

I was reccomended by a co-worker and I am very satisfied. The installation team was hard working, very neat, and accomodating. My salesman put no pressure on me.

Dane was great. He explained everything perfectly. The price was good so I went with Quality 1st basement systems. Wilver was the foreman on site. I was super impressed with Wilver and the team. They do amazing work. I had a giant horizontal crack along my basement wall. I am finally at ease that the basement wall is no longer a worry of mine. Thank you Quality 1st basement systems. You exceeded my expectations from the first phone call to the post-completion of a job phone call. Everyone was absolutely amazing. So happy my friend recommended them. AAAA++++!!

Esau and the team arrived within the time frame given. They were all mindful and respectful of the property. Esau explained everything completely and clearly. The whole team was nice and courteous, they allowed me to watch the process, and utilized what they needed to get the job done as quickly as possible with great effort. I am very happy with their overall performance and the product. I definitely recommend Esau and the team as well as Quality 1st and the projects and services they offer. Thank you!

Andrew Gagliairdi was very personable and professional. The presentation was informative and I had no questions about the process after the presentation was completed. The Insulation Team worked very well together. We received one of your flyers in the mail the day after I decided something needed to be done about the problem. More importantly was the representation given by Mr. Gagliaird.

Design Specialist was wonderful and very helpful. 

The crew called ahead and showed up on time. They worked tirelessly in 90 + degree temperatures until the job was completed. Everything was explained to me and they left my place very neat! Wilbur and his crew are top-notch!

Quality First Basement work is exceptional. The technician was knowledgeable and answered all my questions. He performed all the work and provided recommendations and pricing to enhance my home and the sump pump systems they installed in December 2021. Definitely recommend Quality 1st! Awesome job.

The main reason I hired you over other companies is the booklet you sent and the presentation. The installers were excellent! i am very satisfied with the job.

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

My salesman Jeff Nero was very friendly and professional. He didn't use any hard sell tactics. The foreman Juan Gonzalez was very professional and friendly; the crew worked hard, did a great job and cleaned up after they finished. I chose Quality 1st because of the quality of their sump pumps, the company's extensive experience with situations like ours, and the available payment plan.

Quality 1st Basements Systems was a lifesaver for us. We discovered moisture in our crawl space and needed to remediate it quickly. Joe Mancini responded to my call within a day (I called on a Sunday), and he was out the next day to propose a few different types of solutions. One week later, our crawlspace was encapsulated and new protective flooring was laid down. I felt silly that we hadn't had their team out sooner. I highly recommend this business. They were timely, professional, affordable, and personable. Great company!

I had moved into a new house and had water in the basement. My friend recommended calling Quality 1st Basement Systems. I was confident with their presentation and ancillary documents, they were very professional. I am very satisfied with my waterproof basement.

We had issues with some water getting into our basement.  So we went out and got a few companies to look at our situation.  After meeting with your design specialist, John Schweitzer, we felt confident that your company was the optimal choice in selecting a waterproofing system.  John did a thorough analysis of our basement and put together a comprehensive plan that would address the problem.  Other companies did a basic analysis and didn’t provide much comfort that they could get the job done effectively.  John sat down with us, answered our questions and listened to our concerns during our meeting with him.  He was informative and knowledgeable of the product you sell.  Other companies out there offer similar products, not waterguard, but overall a French drain type system.  We could have gone with one of the other groups, but Quality 1st’s customer service level led us to believe that they’d be the right company to do the job. Juan Garcia and his crew did the job a few weeks later and put the system in place quickly.  Juan was very professional and answered our questions during the course of the project.  He and his team were very hard workers and must be assets to your company.  After the completion of the project, John was available to answer follow up questions that we had about the basement system your company installed and he followed up with us to be sure it was doing what it is supposed to do.  We’ve been leak free over the past two months.  Should we know others who might need your product in the future, we will gladly recommend your company.

Andrew arrived on time and was pleasant, courteous, and kept me informed of his progress. He explained why the primary sump pump had to be replaced. It is great to know that there are still companies and employees who love their work.  Cudos to Andrew he represents Quality First Basements very well. As always it's a pleasure doing business with your company.

The team came into my basement this morning and was very efficient. They covered my kitchen floor and started to work. Juan G. and the men started at 9 and were finished at 11. After the work was done I was asked to checked to see if everything was finished the way it's supposed to be I will recommend this company to my family and friends. Matt A. came in a walked me through everything. I also liked that Matt also called after the work was finished. I appreciated the follow-up phone call. Thank you, Matt and the team!