Testimonials for Quality 1st Basement Systems

I called this company to waterproof my basement after a previous company failed. My first experience with the team was with Kim who examined everything. She started with my exterior and worked her way systematically inside to my basement and by the time we got to the basement she was informing me of everything, not only the areas that were of concern to her but also about my soil and why the system from the other company failed and how they could do it better.I contacted a structural engineer on Kim's advice, who confirmed that everything Kim told to me was accurate. Unfortunately, because of the pandemic, I had to wait a while to have them come out to do the work. But I was finally able to have them come out. The crew Kim sent to perform the job, Ian, Billy, Creig, and Nate were the epitome of professionals. They answered all of my questions no matter how insignificant I thought they were.During the 3 days they were in my home they were polite, hardworking, and conscientious. They made sure my basement was clean throughout the entire process, including cleaning up every night before they left for the evening. Kim stopped by 2 of the 3 days her crew was in my home to not only make sure I was happy with the crew she sent but also that I was satisfied and that everything was meeting my expectations. They not only met my expectations, they far exceeded them!!!!I couldn't have asked for a more professional and knowledgeable company. My only regret is that I didn't use them in the first place.Thank you Kim, Ian, Billy, Greg, and Nate for the work you did and for treating my home like it was your own.

Everything was seamless and easy. Everything was neat and this job only took one day. Very impressed and would recommend giving them a call to learn more about your project I highly recommend them!

Your rep. was very thorough in his explanation, respectful of my time, and friendly.

I found out about Dry Guys through the Smart Vent website and I am extremely happy with the work they completed.

Every time I have called, the person or persons I have talked to have been professional, polite, and helpful.

Our experience with the office staff was excellent. The installation was neat and professional, and so was the crew. Overall we are very satisfied with this job.

Just want to say how pleased We are with the job that Phillip and his crew did.  They completed the job in two days, it was hard to know they were there.  Very professional, courtious and extremely polite and very knowledgeable of their job.  Glad we chose this company and glad we had Philip and his crew do the job.  Will recommend the company and his crew any time.

We are very satisfied with the job done by the team. We are very likely to recommend this company to our family and friends, and would very likely hire you again.

I am very satisfied with the work that this company did and I love the crew they sent out for the install!

My crawl had gaps leading to the outside causing all sorts of debris and animals to get inside not to mention the cold air. They arrived on time and with all the equipment they needed. I had the clean space installed in which they were efficient and thorough. Now my crawl space is clean and warm and can be used for storage! Well worth the money! Thanks!!

I had a good experience with the office staff, and the installation was neat and professional. The crew did an excellent job, and overall I was very satisfied with this job.

The staff were courteous and helpful. The representative and presentation was very good and helpful. I chose this company because they did a good job with my friend’s home. The installation crew was very good, courteous, and arrived on time. The cleanup was very good and didn’t leave a thing.

We were recommended to this company by a friend. We also saw their trucks before. The experience with the office staff was very good. The installation was done in a neat and professional manner and the crew was nice and friendly. The inspector and his presentation were very good. Overall I was very satisfied with the job.

Everything was good and David explained everything he did.

David came out and replaced a pump still under warranty. He was efficient, courteous, and knowledgeable about what he was doing. He gave us some tips on extending the life of the sump pumps and how to save on electricity costs when the water table is artificially high when there is excessive rain.