Testimonials for Quality 1st Basement Systems

I am very happy with the sump pump installed in my basement, Quality 1st did a great job. The installation team was on time and finished the job in one day! I had been thinking about having my basement waterproofed for about a year and my neighbor recommended Quality 1st.

Quality 1st customer service. I had a very good ( great) experience from a distance watching Ryan hard at work and wanted you to know. Please give Ryan a copy of this correspondence and Review.  This review will honestly express my appreciation and respect for Quality 1st technician Ryan Santaliz. It was the first service since my excellent Quality 1st basement solution ( trench 4 walls, dig sump area and install sump container and pumps). Ryan arrived on time and was very personable. WE went to the basement and walked around as he pointed out areas where Quality 1t had several products for improvements or solutions. I wanted to move ahead with the service call, so i sat 20 feet away at my desk with computer. Step by step Ryan went to work DE installing, adjusting, cleaning and reinstalling the originally day 1 quick install. I feel sure it was the exact Quality 1st standard Service Process which Ryan has exemplified. Happy Customer, Tom Ramsey 

During Installation it was raining and the installers were able to see where the water was entering and corrected the problems. THANK YOU!!!!

Very informative, very courteious

Our basement carried a lot of moisture and the paneling and wood we had installed was warping and was getting moldy. We contacted Quality 1st Basement Systems and Laura helped me, and was very thorough and explained everything. They installed these beautiful walls that have a moisture barrier behind them and they did a fantastic job. I highly recommend it.

Quality 1st Basement Systems did an excellent job in fixing the problem of water in my basement. The office staff was courteous and helpful in setting up my appointment, and the sales man did an excellent job in answering my questions. I was very satisfied with how knowledgeable, friendly and committed the technician was to his work.

I hired Quality 1st Basement Systems for their service, reliability, and flexibility.  The installation team was very good and I am very satisfied with the job completed.

Huberto & his team arrived 5min early, were very professional during the support beam install, and cleaned up all of the concrete dust after the work was done. Would highly recommend it!

Quality first basement representative called and emailed the instructions in advance. The team leader, Heriberto, also called before they arrived. They had a clear idea about the task and discussed it with me. They covered everything with plastic and removed the appliances to a safe distance. The work started on time and in between also Heriberto discussed the progress. The work was completed as planned and Heriberto walked me through everything. The crew was very polite and hard working. Overall a very good experience and would highly recommend them.

I have recommended Quality 1st to 3 people so far, one was the insulation contractor, he LOVED the CleanSpace.

Dylan is an excellent service representative. He arrived on time and he serviced my sump pumps. He notified me of a damaged pump and it was replaced. He was very professional. He is a tremendous asset to the Quality 1St Basement organization. I would highly recommend him to my friends.

We only had one rain fall since installation. I hope when the weather is BAD the basement and garage are dry.  So far, so good. Thanks again.  I will contact you if any changes.

I had Quality Basement out at my home for repairs in our crawlspace. Juan Garcia and his crew were excellent! Their work was fantastic, Juan is very knowledgeable, he explained everything to me. we had our crawlspace done about 6 years ago by Quality. unfortunately we were hit by Storm SANDY! Quality came out, changed all effected plastic and sump pump. fixed my trench drains, and Juan noticed something that my general contractor did not see. My House needs 6 Smart Jacks installed which Juan will come out to do this week. Great team of young men. respectful and well mannered. They worked non stop from 8 AM to 6 PM until job was finished .they did not take a lunch break. unbelievable workers, hard to find these days. I have gone through many contractors .These guys were excellent! I would call Juan and his crew out to my home for any other issues I may have in the future.

I used Quality 1st 7 years ago for my crawlspace which was fully protected during the Superstorm Sandy this year. During an annual maintenance i decided to have the Cleanspace encapsulation system installed for better protection in my crawlspace. The installation crew led by Juan Garcia did an excellent job they were clean and worked efficiently. My experience with my inspector was just as good as it was the first time. I would gladly recommend Quality 1st to anyone in need of waterproofing their basement or crawlspace.

It was a very nice and smooth transaction. The inspector was a gentleman and made sure I comprehended everything that was being recommended. The servicemen were also respectful and kind. I will be back for two more projects to fortify my crawl space and foundations. Thumbs up all around!!!! The price was fair and comparable.