Testimonials for Quality 1st Basement Systems

The whole team from start to finish was great! From the initial meeting with Dane to the actual process with Juan and his team were both very professional. Dane gave us a proposal and we heard back from the company within a day to schedule the work.  Juan and his team were very efficient.

My rep, Joe Hubbard, was great to deal with from start to finish. He was on time, totally upfront with all the costs and details, and I had a quote within hours! He explained in detail the process to waterproof my basement, and I was happy to do business with him and his company. I would not hesitate to recommend Joe and his company and his services!

You must consider their company when comparing other companies, you get significantly more for your money with Quality 1st,  as well a wide variety of options to handle varies basement water problems     

You must consider this company when comparing other companies. You get significantly more for your money with Quality 1st, as well as a wide variety of options to handle various basement water problems.

The inspector was on time and answered all my questions.

My dehumidifier was not working and we were in the middle of a rainy period weatherwise. My house was very musty and I was feeling very ill with severe respiratory issues. Although Quality was booked with many emergency calls they managed to squeeze my request in and sent Nick who helped us out quickly, came earlier than scheduled, explained everything fully, and was nothing short of a top-notch professional. There are no words to explain how grateful and fortunate we were to get Quality to service our system and having Nick do the work. TOP-NOTCH!

Great company! The service technicians for the past 7 years have been great. My service tech Andrew came on 6/22/22 right away and exceeded my expectations. He was very knowledgeable and honest with me. He really showed how much he loves his job. I was treated respectfully and he took care of the issues I didn't know I had in my crawlspace. He took the time to explain everything and answered all my questions. I am extremely pleased with him. I really appreciate the exceptional customer service! 

The installation crew arrived on time and ready to work. They were efficient and thorough; covered the flooring and cleaned up after themselves. Before they left, the foreman walked my husband and me through the products that were installed and answered all of our questions. I would hire Quality 1st again!

I am writing this letter to let you know I am very impressed with the job your crew did on my basement. They worked neatly and professionally throughout the entire duration of this job. They took the time to explain every detail to me, as well as answer all of my questions...I probably asked way to many!! I have 100 employees that report to me and I always enjoy when a customer goes out of his or her way to let me know they were impressed with our service. I am sure you feel the same way! Thanks again for the great work.  Bob L.

The Quality 1st website was informative and caught our attention on a problem we have been having for five years. The team was careful and we are extremely happy with the work done. We will refer people to Quality 1st, thank you! We are so happy with our installation.

The experience from start to finish was better than I expected! The crew did a great and neat job. Trustworthy as well. Next job will be theirs for foundation repairs.

I just wanted to say THANK YOU so much for the flag and pole that you installed in my yard the other day. It looks GREAT!! Everyone in my neighborhood says so! It is a wonderful thing that Quality 1st Basement Systems is doing for the community! 

The Design Specialist are very professional and have complete understanding of the system. The installation team was courteous, knowledgeable. Very pleased with their work.

My Experience with the volunteers who participated in raising my flag was very pleasant! My Faviroite part of the entire expereince was when my Flag was raised. I feel the A Hero Lives Here program is wonderful and God bless you all for doing it. Tom Roman is a very good man. 

The volunteers that participated in raising my flag were great! They told me when they would do it, planted it exactly where they said and dealt with the street repaving without an issue! coming home and seeing our beautiful flag flying is the best part of the entire experience. It literally took my breath away and gave me goose bumps! This company is amazing for creating such a program for the community. Tom Roman, the owner is a good man for donating these flags to veterans like myself.