Testimonials for Thrasher Foundation Repair

I just wanted to say that Mike asked some very good questions that I am still trying to answer for myself. Mike felt more like a friend giving advice and now I have to accept it or reject it. In closing, I just want to say that between the booklet and the time Mike spent with me answering my concerns I received excellent service. Thank you Mike!

Excellent from the time of my first call to completion of the inspection, I was very impressed with the professionalism of the experience.  I beleive the service is fairyly priced and is worth the investment.  I would highly recommend Thrasher to any friends or relatives who have basement issues.

I appreciate the fact that you are a family business and conduct your work from a moral, faith based perspective. That means a lot to us.  Charles (sales rep) was a very courteous and helpful young man.

I gave my information online at night and they called to set up my appointment right away the next morning!  Great service!  I was extremely satisfied with the service offered.  It helps to get the free estimate when the cost of living these days is so high.  The sales rep-Kate-was awesome at her job!  On time and answered all our questions and gave excellent advice.  Thank you for being customer oriented and remembering that customer satisfaction is number one.

I was extremely satisfied with the services offered.  It helps to get a free estimate when the cost of living these days is so high.  Kate was very awesome at her job!  She answered all of our questions and gave excellent advice.  Thank you so much for being so customer oriented and remembering that customer satisfaction is number one.

I selected Thrasher because of high humidity levels and mold in our basement.  We also had water coming in through the walls and ground.  Thrasher was professional, efficient, helpful, insightful and honest!

We called Thrasher because we understand that we need to do something to keep the problem from getting worse. Charles (sales rep) did an excellent job.  We were quite nervous about the problems we have and he listened to our concerns and did a great job of discussing what was really happening to our block walls.  He could not have been more understanding and helpful.

Our appointment was at 5:30pm but Mike S. (sales rep) showed up to verify the address and since my husband was home they started right away.  Mike was great about catching me up when I arrived.  He answered all our tons of questions and explained every step of the process. By the time he left we were totally comfortable with what was happening with our home.  I have no recommendations to improve services.  Mike is a great representative for your company. The fact that he was able to explain everything so easily when our house was chaotic was nothing shy of a miracle.  I can't imagine explaining the issues and options was easy with two curious dogs and a 6 year old kid shadowing every move.  I intend to recommend your company to anyone with basement issues!

I was very impressed with the representative. He knew immediately the cause of my problem and told me how to solve it. If in the future I would need the services your company provides, I would definately contact you. I would also recommend your services to others.  I appreciate the honesty with the solution to my problem.  Thank You.

I just wanted to contact you to compliment your representative, Charles Kneifl.  He has been very professional, ethical and helpful in being sure we understood your systems and that we were receiving the system that we needed.  He even went out of his way to return when it was apparent that the initial system we expressed interest in was not going to fulfill our needs.  Having been in business for over 30 years, I know that it is easy for customers to express dissatisfaction, but often appreciation goes unsaid. Mr. Kneifl is an excellent representative of your company and we hope he is appreciated by you.

We selected Thrasher due to information we received from the company rep and also the fact that we knew the company had been around for many years and has a solid reputation.  Mike Haye (sales rep) was prompt, extremely professional and provided us a great deal of information in a short time. He did not pressure us.  We were very impressed with Mike. Competitive price and the guarantee is important to us. We were pleased with the work the crew did and know it will solve our water problems.

Job site clean-up was perfect.  It was a rainy, muddy day and the house was spotless when they left.

The company was very good and did what they said they would do!

On March 18th and 19th, Mr. Fausto Diaz, and a young man who helps him, installed anchors and covers at my rental house in Council Bluffs. I want to commend your company for your choice of personnel who work for your customers. Mr. Diaz and his assistant were professional in every way. They exhibited courtesy and patience with my questions while employing a great work ethic and professional expertise on this job! Prior to the days of installation, I had contact with telephone personnel who were personable and courteous, and with Mr. Tony Nogg who did a great job of presenting your product and explaining your system to my wife and me. Great personnel make great companies, and you are fortunate to have selected these people to represent you.