Testimonials for Thrasher Foundation Repair

Thrasher were recommended to me by my contractor who found the moisture problem in my basement when some flooring was removed. He had a family member who had Thrasher do some work and was please with the results. The Thrasher team worked very hard. They we pleasant and very efficient in getting the work done. In fact they were much faster than I anticipated. They also performed excellent work.  

The crew did a great jon. Juan explained everything he was doing along the way. He made sure to ask questions if he had them and did a wonderful job completing the work. We are very pleased with how everything turned out.  

I can feel the air is so much drier and cleaner! Thanks to Thrasher's dehumidifier! 

I selected Thrasher because a tree fell during a storm and pushed my basement wall in.  My insurance company recommended you.  Everyone from your company was very polite and helpful.  Besides the anchor plates on the wall and the smell from the drilling, I would have never known anything was done.  No messes inside or out!

Ladies and Gentlemen,I am age 87 and well aware of my propensity to complain frequently and to compliment insufficiently.I hope this letter, deserving as it is to you, will begin a trend in the opposite direction, namely of complimenting more than I complain.If it does, I will be even more grateful to your crew than I am able to express in this letter because it will mean that I have had the extreme good fortune of having to deal with service performed by more wonderful people like your crew, than the other variety of which I have seen in the past and have had more than my share.It is difficult for me to sufficiently express my feelings of gratitude for service exceptionally well performed in every respect by your crew who fixed our basement Wednesday, April 23rd.I have had a lot of work done by a lot of people in the course of my lifetime, but I have never been more pleased than I was throughout the experience I had with your company and particularly your crew. What a wonderful world this would be if all people in business would perform as you managed to do. Your people were prompt, capable, efficient, courteous, skillful, neat and pleasant in every respect.As your crew was well aware, although we had an appointment to have the work done on June 13, because they had "free" time, they were willing to do it when they did, even though that did not leave me the time I needed to get my stepson to move the many things we have in our basement which I knew would be in their way and which neither my wife nor I have the strength to move before they got here. Although I expressed that thought to your equally courteous and cheerful receptionist who called to make the Wednesday appointment, when they did come, and I told them that I would probably involve at least 2 people an hour or more to get those things out of the way, it did not phase them in the slightest and they took on the task without the slightest hesitation and did a wonderful job in what I considered to be an unbelievable short period of time and left our basement cleaner than it was when they arrived. I read your folder which indicates that you claim to have the "highest level of personal and professional service" and further state that your product and people perform to the highest standard. It goes on to say in part and another important reason for that is that you take the time to make working with you a positive experience.Normally, when I read language like that in a professional folder, I take it with a grain of salt and think that perhaps it might be "puffing" a bit. In your case, I find that it was a modest statement of fact which, if anything was an understatement.As indicated above, I have had done for me substantial construction work over the course of my lifetime by various contractors and have been blessed with having some very excellent ones, even before this experience. I believe that a number of them were at the very top of the highest standards in the industry and I believe that you are among the best of them. I congratulate you and thank you!

Mike Spencer(design specialist) did a great job diagnosing the problem and did not pressure us. We came up with a workable agreement.  I was not in house when the work was done, however, there was no dust or dirt left behind.  My husband stated that they did a wonderful job of hanging cloths, floor mats etc. to prevent and dust or dirt problems.I was pleasantly surprized and would not have known the crew was even there if I hadn't seen the results.  Thanks to the great employees who did the job.

The crew that came out did a very good and professional job.  They started promptly and finished quickly.  The crew cleaned everything up when they were done.  Looks great!!

I had confidence in Salvadore's expertise during the installation.  I requested a follow-up to ensure the drain tile and sump pump were functioning properly a week after the installation.  Jason Carlin came for a 5 o'clock appt and took the time to explain and answer all my questions.  It was hot and he didn't try to hurry the meeting and really expressed true interest in making us a satisfied client. He recommended a dehumidifier from Thasher and checked humidity qualities in the basement to reglect his suggestion.  This is something I will definitely be considering in the future.  He also stressed the importance of yearly maintenance with Thrasher to protect our investment.

A friend recommended Thrasher to us. They were prompt, careful, cheerful, and acommodating.

I was very pleased with Brian's service call. I am one of your biggest advocates. I would not be living in this house if it were not for all the help Thrasher has given me.

I trust Thrasher to keep my basement protected. I'm glad they have annual maintenance just in case I need a check up. 

A neighbor told us to go with Thrasher. The team was coureous and very professional.  They did a great clean up job and have done the task very well.

I am happy with the results of the WaterGuard System. 

Very satisfied many years of frustrating attempts at stopping the leaks solved in one day - Incredible! Very informative and friendly - nice guys and good workers - very knowledgeable.

I am extremely happy with the work. So glad it was a one and done type fix!