Testimonials for TC Hafford Basement Systems

Everyone was so nice and took their time to explain the job and to set things up that would help us... You all have been so nice. Thanks for helping us!

"You've transformed our basement from a smelly, moldy, hole into dry, comfortable storage space.  Thank you!"

The basement smelled less musty within 24 hours of installation. Couldn't believe with all the rain--dry basement!

My basement has been very wet all over for years.  I was sure I was getting the best with TC Hafford.  My basement is dry and even smells cleaner.  Thank you

Hiring TC Hafford Basement Systems introduced me to their excellent office staff and sales person. I was extremely pleased with the Mike in particular, he was very knowledgeable. Rick took the time to explain what would be done and answered all of my questions. Overall, I was very satisfied!

When we contacted TC Hafford Basement Systems to have our basement waterproofed their office staff did an excellent job setting us up with a free estimate. The sales representative did a great job explaining what the problem in our basement was exactly and what we needed done to remedy the situation. The installation crew were also excellent when they arrived to do the job. We were left very satisfied with the work done by the TC Hafford crew. 

When I called TC Hafford Basement Systems to get work done on my basement, the office staff did a fine job setting me up with my free estimate and were very helpful. The sales representative who did the free estimate was pleasant and was very thorough. The installation crew who arrived to get the work done was great, especially Rick. I was very satisfied with the job TC Hafford did for me! I chose TC Hafford for the quality of their work and their reputation; perfection! I would like to say that Ricky Strayer is wonderful young man. He was super; he knew his job and took pride in his work. I would definitely request him again for any work that we might need.

The office staff at TC Hafford Basement Systems did a good job working with my schedule when I called to set up a free estimate. The salesperson had a very good presentation and was thorough. The installation crew that arrived right on time was very helpful with moving some heavy things out of the way. I chose TC Hafford for their reputation and because they could get the work done in a single day. I’m very satisfied!

Dear Mr. Hafford,Do you realize what an unbelievable staff you have? I’m sure you do because everyone who I interacted with was incredibly caring, concerned, friendly, competent, down to earth, efficient, professional…I could go on…Every encounter whether in person, on the phone or via email was so satisfying and productive.Ali, Kristy and Erin responded to many phone calls and emails and each one left me feeling like my situation and issues were no big deal and could be addressed. I have expressed to them how much I appreciated their kindness but I wanted you to know tooJustin and crew’s installation of my sump pump was smooth and fun to have them around. I have specifically requested them to install my windows in May.Mike Morin was fabulous when I had to talk to him about the latex paint on my wall and my concern for mold, as I read in the booklet, if I applied wall covering. And Mike, who came to my house to measure my windows was also super knowledgeable and just a really nice person.Even the folks who answered the phone to direct my call are kind and enthusiastic. It seems that everyone at TC Hafford loves their job!You have a fantastic team and I hope my appreciation extends to your gratitude for a job well done by everyone.

I have lived with water in my basement for years. After the house was built we had problems with water and the builder came back and put some drains in, still water. Years later we hired a company that guarunteed they could solve the problem and guaruntee it for life. Still we had problems and when we called the company they were out of business. So you can see why we were skeptical to hire another company. I was sick and tired of going to the basement three or four times a day to pump the water out. I had seen the TC Hafford trucks around and seen the ads on TV I decided to call you and at least get the free estimate. After Peter spent time going over what your system could do, and how it was installed, I decided to have it done, but was skeptical. But not any more! Not one drop of water since the job was completed. Mike and his helper did a great job with the installaltion. Mike told me he was going to be doing and how everything would work. Great clean up! I enjoyed having them in my home!

We are very pleased that you stood behind your product and your work! It is great to see a company with demonstrable integrity. Thank you!

When asked their top reasons for picking us, Gloria & John said it was a call back coupled with our knowledge and experience with the product that helped them choose us.

I am very satisfied with the job! The installation crew was excellent. Two men worked in my crawl space for two days and didn't complain once! The conditions were dirty and hot. Great job!

The office staff at TC Hafford Basement Systems was very professional and courteous. The sales person who did my free estimate did a nice job explaining the process. Ricky, who installed the products, was excellent; a great worker and polite. I was very satisfied with the work TC Hafford did for me! Again, Ricky Strayer is a great worker. TC Hafford is lucky to have someone with such a great work ethic.

I was very satisfied with the job TC Hafford Basement Systems did on my basement. The cleanup was quite satisfactory. Their office staff was perfect, and I was very pleased with the sales representative.