Testimonials for MidAmerica Basement Systems

Overall a fabulous job from start to finish. I would recommend you to others! I chose MidAmerica Basement Systems because of the guarantee, excellent products, and the fact that you are a worldwide business. The crew who did the work was courteous, capable, and professional. The informational packet I got was very comprehensive. It was excellent. The presentation was also helpful and informative. Thank you!

I was recommended by a friend who was very pleased with his waterproofing system. The presentation that Kali showed us really helped my wife understand the problem. We were very impressed with Kali. He was very knowledgeable and polite. The crew also seemed very knowledgeable on the whole project.

I thought Ryan did an excellent job with his presentation. Ryan's confidence that both current and potential water problems will be corrected and the lifetime transferable warranty. The crew did a good job and were very clean. I found the office staff to be helpful and courteous.

The office staff was very helpful and courteous throughout the process. 

I chose MidAmerica Basement Systems because of the warranty for the geo-lock system, the website helped me, and I understood the problem and correction. The crew did a great job. They were on time, courteous, and clean. 

Mark Kurtz explained things well and had a thorough understanding of the system. I chose your company because the system was highly recommended. I find myself pleased with the work the crew did. They were prompt, courteous, and very clean. The office staff was also helpful when needed. 

We chose MidAmerica Basement Systems because we received recommendations from two people that we know who had work done by your company. Malerie was helpful to get remaining trim that we chose to install on our own. We were also very impressed with everyone who came out here. They were prompt and very courteous. They did a nice job of cleaning up after themselves as well. 

The office staff was great. They were very personable. I am very pleased - no problems this spring - we now have an additional room to use. The installation crew was cute, informed, and polite. I am very impressed with the company. I chose your company because of the video and information, the office knowledge and pleasing personality. Everyone was well informed on product. 

I will be very thankful when we get a lot of rain at one time and have no water in the basement. I liked that your company guarantees your work and your employees sounded like they knew what they were talking about. A friend referred me to your company and I am glad they did.

We experienced total satisfaction with everything this company did. We especially liked the guarantee - would not have even considered a contractor - without a guarantee and you putting it in your ads. We chose your company because of the guarantee and the sales representative presentation. There was no hard pressure. The crew was competent, polite, neat, and did a good job. We were very satisfied with the clean up job they did as well. The rep did a good job with his presentation.

Everything went very good with the process and better with the job! I was very pleased with the overall job satisfaction.

Everything with the job went really well. They showed up when expected and they were all very polite. Everything was well planned out. I was surprised there was only a minuscule amount of dust. We actually got a date sooner than we thought we would originally.

Your customer service is very good. When I decided to look into doing some work in our basement, I called 3 different companies. I got an appointment set right away, which meant a lot to me. I also received information in the mail the next day. The estimator Kali, did an excellent job with staying in touch and getting together with me on my schedule. His estimates were much more professional and detailed.

We appreciate the reminder calls prior to our appointments and the technician was ahead of schedule with his appointments and called to see if it was alright to stop by earlier.  It worked out, actually better for our day.  He was an extremely nice young man who got his job done efficiently.  We have always been extremely satisfied with any service we have received from your company.  We find your staff to be very professional.

Kali was very thorough and had a great presentation.  I really like MidAmerica because you didn't try and push me into more that what we needed.