Testimonials (Customer Reviews) for MidAmerica Basement Systems

You provided the exact service I wanted plus you're the company that services this area. I was very satisfied with the work the crew did. They did an excellent job and were very clean. My experience with the office staff was excellent as well. The sales rep did a fine job!

A B. of East Peoria, IL
Monday, October 6th

The representative did a great job with his presentation for us. The crew also did a great job. They were polite and clean. The office staff helped us throughout the process and were courteous. We were originally recommended by a friend to your company.

J T. of Peoria Heights, IL
Tuesday, August 6th

Ryan was very friendly and informative. I was glad he showed up! He had a great sense of humor and was an excellent salesman! The office was very courteous and helpful. They always got right back with me and was quick to come take a look for me. The crew did a great job. They were on time and very courteous as well.

D E. of Bradford, IL
Thursday, April 18th

I wanted to compliment the service tech, Pete Phaythida, who came to my house today. He left two messages--one when he was on the way and one when he arrived. He was very professional and kind.

Marian P. of Bradford, IL
Thursday, January 18th

Everything went good! I'd like to add that I am really pleased with ow the guys cleaned up after themselves and kept the dust from going to the rest of the house.

Pat S. of Delavan, IL
Tuesday, April 6th

I thought the rep was very courteous and helpful. He presented exactly what I wanted done to my basement.

E N. of Delavan, IL
Thursday, October 3rd

Mark did a nice job of explaining things and did a thorough analysis of my foundation to see if it had settled. I went with MidAmerica Basement Systems because of the BBB rating and the comprehensive literature on your products and services. The flooring you put in was really nice and they did a real nice job!

D M. of East Peoria, IL
Tuesday, January 17th

We really like the fact that Mark showed us video of how the job would be done. The expertise with installing Egress windows was a big factor when it came to deciding what company to go with. We were very pleased with the clean-up teh installation crew did.

J & S B. of East Peoria, IL
Monday, April 23rd

Mark was straight to the point, which we really liked. He didn't try to sell us something that we didn't need. The presentation Mark had was very organized and he really seemed like he knew what he was doing. The reason we decided to work with MidAmerica Basement Systems was because of their reputation and there are signs all over our neighborhood.

T & T R. of East Peoria, IL
Wednesday, October 10th

The office staff was very helpful! They were able to book my appointment the first time I called. I was very impressed with the information Mark provided me with. The installation crew was very courteous and they arrived on time.

B G. of East Peoria, IL
Tuesday, December 20th

Mark was very helpful and knowledgeable about the crack in our wall. Two reasons we decided to go with MidAmerica Basement System was because the first company we met with was very expensive and MidAmerica was very courteous. I also appreciate the professionalism from the technician who came to do the crack injection.

D & D L. of East Peoria, IL
Wednesday, December 7th

I was very impressed with the work MidAmerica Basement Systems did for me! The information book and packet was very helpful, I felt like I was more prepared for my appointment after reading it.

R V. of East Peoria, IL
Friday, January 29th

Mark was very professional! He also had a great presentation. MidAmerica Basement Systems was hired becasue of their references along with the material that they used. The installation crew did a great job, very respectful of my property.

D C. of East Peoria, IL
Tuesday, July 27th

Mark was my Design Specialist, he was very organized and I could tell he had experience. MidAmerica Basement Systems had great referrals which made my decision very easy.

M F. of East Peoria, IL
Friday, February 18th

The office staff with MidAmerica Basement Systems was great! They were able to work around my schedule and booked my appointment right away. I received a package before my appointment which was very informative, which was great I felt like I was very prepared for my appointment and had some questions ready.

K S. of East Peoria, IL
Wednesday, February 10th

Testimonials for MidAmerica Basement Systems