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Job review from Rich in Waverly, IA 50677 on 06/30/26

Overall Rating:

4.2  out of 5
Our Overall Service
Call Representative
Sales Process
After accepted bid and paid in full MidAmerica Called back and said that an additional $400 was needed for an apron cut. They waived this after we refused to pay more. Today the crew did the concrete lift without needing the apron cut. Would you have refunded us the apron cut cost if we had paid it?
Our Installation Crew
The crew knew what they were doing. I'm not sure about whoever had the sales representative called us back and ask for more money for the apron cut that he said he forgot. Again, the crew today said an apron cut wasn't needed in our case. From our perspective, whoever had the sales representative call us and ask for more money for something we didn't really need, left us confused about the integrity of the company.
The Cleanup Process

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

You did a great job for us over 25 years ago. Still great work but, things got really confusing when the sales representative's boss had him call us back and asked for more money for a procedure that he said he forgot to include in the initial bid. Today, the project was completed without the extra process.