Job review from Vicki in Milan, IL 61264 on 02/07/26
Our Overall Service
Thomas West was our technician for recent inspection of our basement waterproofing system. Thomas conducted inspection of our system in an extremely professional manner. He explained his thorough approach to the work and invited any/all questions we may have.
Call Representative
Thomas West was professional in introducing himself at the outset of the appointment and explaining he would be conducting a very thorough inspection of our waterproofing system.
Our Service Person
Thomas West was professional, courteous, communicative, and thorough in performance of our recent waterproofing system inspection.
Our Service Person's Diagnosis
The system itself is good. The dehumidifier was registering an error code and not operational. The dehumidifier was taken back for repair and return to us.
Our Service Work
Our dehumidifier was not operational and registered an error code. It was removed and taken for repair.
What type of work did you have done:
Basement Waterproofing