Job review from Catherine in O'Fallon, IL 62269 on 01/31/15
This is a small thing, but I very much appreciated the fact that Kendall was at my house at the time of the appointment. So many other service people arrive much later than the appointment time. Since I arrange my days off work around household maintenance, I value on-time personnel.
Our Overall Service
Call Representative
Our Service Person
Our Service Person's Diagnosis
since I did not go into the crawlspace, I relied on Kendall's diagnosis
Our Service Work
since I did not go into the crawlspace, I relied on Kendall's assurance that the new pump is installed correctly
The Cleanup Process
We had our initial repair done in Oct 2011 and about a month later we had to have a crew...